Terms of Service
Please read these terms carefully before using our services
Last Updated: January 12, 2026
1. Acceptance of Terms
By accessing and using the services provided by Exclusive Matrimonial Services ("we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Eligibility
You must be at least 18 years of age to use our services. By using our services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.
3. Service Description
Exclusive Matrimonial Services provides personalized matchmaking services for individuals seeking marriage partners. Our services include:
- Profile creation and management
- Personalized match recommendations
- Professional matchmaking consultation
- Background verification assistance
- Meeting coordination and support
4. User Responsibilities
4.1 Accurate Information
You agree to provide accurate, current, and complete information when creating your profile and to update such information as necessary to maintain its accuracy.
4.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
4.3 Prohibited Conduct
You agree not to:
- Provide false or misleading information
- Impersonate any person or entity
- Harass, abuse, or harm other users
- Use the service for any illegal or unauthorized purpose
- Attempt to gain unauthorized access to our systems
- Share or distribute user information without consent
5. Service Packages and Payments
5.1 Pricing
Our service packages and pricing are outlined on our Services page. Prices are subject to change with prior notice.
5.2 Payment Terms
Payment is required in advance for the selected service package. We accept various payment methods as indicated during the registration process.
5.3 Refund Policy
Refunds are handled on a case-by-case basis. Please contact us at info@exclusivematrimonialservices.com for refund requests. Refund eligibility depends on:
- The service package purchased
- The stage of service delivery
- The reason for the refund request
6. Service Limitations
6.1 No Guarantee of Results
While we strive to provide quality matchmaking services, we do not guarantee that you will find a suitable match or that any introduction will result in marriage.
6.2 User Verification
While we may assist with background verification, we are not responsible for verifying all information provided by users. You are encouraged to conduct your own due diligence.
7. Intellectual Property
All content on our website and in our services, including text, graphics, logos, and software, is the property of Exclusive Matrimonial Services and is protected by intellectual property laws.
8. Privacy
Your use of our services is also governed by our Privacy Policy. Please review our Privacy Policy to understand our data practices.
9. Limitation of Liability
To the fullest extent permitted by law, Exclusive Matrimonial Services shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.
10. Indemnification
You agree to indemnify and hold harmless Exclusive Matrimonial Services from any claims, damages, or expenses arising from your violation of these Terms or your use of our services.
11. Termination
We reserve the right to suspend or terminate your access to our services at any time, with or without cause, and with or without notice, for conduct that we believe violates these Terms or is harmful to other users or our business.
12. Modifications to Terms
We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of our services after such modifications constitutes acceptance of the updated Terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in Delhi, India.
14. Dispute Resolution
In the event of any dispute, we encourage you to contact us first to seek an amicable resolution. If a resolution cannot be reached, disputes may be resolved through arbitration or litigation as appropriate.
15. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
16. Contact Information
If you have any questions about these Terms of Service, please contact us:
Exclusive Matrimonial Services
316/274, Saidulajab, Western Marg, Saket, South Delhi - 110030
Email: info@exclusivematrimonialservices.com
Phone: +91-9999113442
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
