Frequently Asked Questions

Find answers to common questions about our services

100% Verified Profiles
15+ Years Experience
100% Confidential

Have a question that's not answered here? Feel free to contact us.

About Our Services

Q.What is Exclusive Matrimonial Services?

A.

Exclusive Matrimonial Services is a premium matchmaking service based in Delhi NCR, specializing in personalized matchmaking for elite families. We have over a decade of experience and have successfully facilitated 10,000+ matches.

Q.How is your service different from online matrimonial websites?

A.

Unlike online platforms, we provide personalized, one-on-one matchmaking services with dedicated relationship managers. We conduct thorough background verification, arrange personal meetings, and provide continuous support throughout your matchmaking journey.

Q.Which communities do you serve?

A.

We serve various communities including Aggarwal, Punjabi, Jain, Brahmin, Bania, Sikh, and others. Our services are tailored to respect cultural and religious preferences.

Getting Started

Q.How do I register for your services?

A.

You can register by visiting our office in South Delhi, calling us at +91-9999113442, or contacting us through our website. Our team will guide you through the registration process and help you choose the right service package.

Q.What information do I need to provide?

A.

You'll need to provide personal details, educational and professional background, family information, partner preferences, and photographs. All information is kept strictly confidential.

Q.Is my information kept confidential?

A.

Absolutely. We maintain strict confidentiality and share your profile only with potential matches that meet your criteria, and only with your explicit consent.

Service Packages & Pricing

Q.What service packages do you offer?

A.

We offer five packages: Introduction Package, Meeting Package, Confidential Package, Special Package, and Exclusive Package. Each package offers different levels of service and number of introductions.

Q.How much do your services cost?

A.

Our packages range from basic to premium tiers. Please contact us for detailed pricing information. We offer customized packages based on your specific requirements.

Q.Do you offer refunds?

A.

Refund policies vary by package and are handled on a case-by-case basis. Please refer to our Terms of Service or contact us directly for specific refund inquiries.

Q.Are there any hidden charges?

A.

No, we believe in complete transparency. All charges are clearly communicated upfront when you select a service package.

Matchmaking Process

Q.How does your matchmaking process work?

A.

After registration, our relationship managers understand your preferences, search our database for compatible matches, conduct background verification, arrange introductions, and provide ongoing support until you find your perfect match.

Q.How long does it take to find a match?

A.

The timeline varies for each individual based on preferences and availability of suitable matches. On average, our clients receive their first introduction within 2-4 weeks of registration.

Q.Do you conduct background verification?

A.

Yes, we assist with background verification for all profiles. However, we encourage clients to conduct their own due diligence as well.

Q.Can I meet potential matches before deciding?

A.

Yes, we arrange personal meetings in a comfortable setting. You have complete freedom to decide after meeting the person.

Privacy & Security

Q.How do you protect my personal information?

A.

We implement strict security measures to protect your data. Your information is stored securely and shared only with your consent. Please read our Privacy Policy for detailed information.

Q.Can I control who sees my profile?

A.

Yes, we share your profile only with matches that meet your specified criteria and only after obtaining your permission.

Q.What if I want to delete my profile?

A.

You can request profile deletion at any time by contacting us. We will remove your information from our active database as per our data retention policy.

Success & Support

Q.What is your success rate?

A.

We have successfully facilitated over 10,000 matches in our decade-long journey. Our personalized approach and dedicated team contribute to our high success rate.

Q.Do you provide support after marriage?

A.

While our primary service is matchmaking, we maintain relationships with our clients and are happy to provide guidance if needed.

Q.Can I provide feedback about my experience?

A.

Absolutely! We value your feedback and continuously strive to improve our services. You can share your experience through our contact channels.

Still Have Questions?

Our team is here to help! Contact us for personalized assistance with your matchmaking journey.